Support

Help with Mafia, the party game where the app plays God. A person reads every message.

Contact

Something is wrong

support@ralab.io

Questions, problems, anything that does not work.

Something to say

feedback@ralab.io

What works, what is missing, what you wish it did.

The quickest way is from the app: Settings › Contact Support or Send Feedback opens an email with the app’s version already filled in.

Joining and hosting

How many players do we need?

At least six, in the same room, each on their own phone. Nobody has to sit out as God: the host’s phone calls out the night and counts the votes.

How do I join a game?

Tap Join a Game and scan the QR code on the host’s phone, or type the four-letter code shown under it. Every phone needs to be online.

How do I host?

Tap Start a Game. When everyone has joined, continue, choose the characters, and start the game. The cards are dealt to every phone; once everyone has looked at theirs, start the night. Keep your volume up: your phone is the narrator.

Someone’s phone went offline. What now?

Reopening the app brings it back into the same game. If a phone is gone for good, the host can remove that player, and the game carries on without them.

Can I leave in the middle of a game?

Yes: from the ⋯ menu, Leave Game. You are out of the game, and it carries on without you.

The free game and the day pass

What is free?

Joining a game is always free. The first game you host on a phone is free too, with every character included.

What is the day pass?

Unlimited games for 24 hours from when you buy it, for the host. It is a single purchase, not a subscription, and it does not renew. The price is shown in the app, in your local currency.

What happens if the pass runs out during a game?

The game pauses before the next night until the host buys a new pass. Nothing in the game is lost.

How do I get a refund?

Purchases are handled by Apple or Google. Ask Apple at reportaproblem.apple.com, or Google Play under its refund policy.

Privacy

Do you collect anything about me?

No. There is no account, no analytics and no advertising. A game passes through our relay while it is being played, and the relay keeps none of it. Each player’s role and picks are encrypted for their own phone. The details are in the privacy policy.

Why does it ask for the camera?

Only to scan the host’s QR code. Nothing is recorded. You can type the code instead.

Devices

Mafia runs on iPhone with iOS 17 or later, and on Android 8.0 or later.

Privacy policy · Terms of use