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Thirty days, counted from the day the app was downloaded from the App Store — not from your first document. Nothing you do can restart it: reinstalling, restoring from iCloud, or signing in on another iPhone all continue the same clock.

The app locks, and the screen that locks it offers two things: subscribe, or download every document as one zip file. Your documents are never held behind the payment. They stay on your phone, encrypted, and in your iCloud backup if that is on, until you decide what to do.

A monthly subscription, a yearly subscription, or a one-off purchase that is yours for good. Prices are shown in the app in your own currency and are set by the App Store for your country, which is why you will not find them written here.

In the app, open Settings › Subscription › Manage subscription, which opens Apple’s own sheet. Or in iOS, open Settings › your name › Subscriptions. A cancelled subscription runs to the end of the period you have paid for, and switching between monthly and yearly is prorated by Apple.

Sign in with the same Apple Account and tap Restore Purchases on the plans screen, or inSettings › Subscription. Purchases belong to the Apple Account that made them, not to the phone.

Refunds for App Store purchases are handled by Apple, not by us. Ask atreportaproblem.apple.com, signed in with the Apple Account that paid.

Every plan and price comes from the App Store when the screen opens. If one is missing, close the app and open it again on a working connection. In a TestFlight build, prices may be shown for a different country than the one you buy in — that is the sandbox, not the real store.

Yes, unless you have turned it off. A new install backs up to your own iCloud from the start. What goes up is the same encrypted file that sits on your phone, and the key that opens it travels only through iCloud Keychain, which is end-to-end encrypted. We cannot read your backup, and neither can Apple.

Check on the sync screen, reached from the library’s toolbar or fromSettings › Backup. It says whether backup is on and how many documents are there.

1. Sign the new iPhone into the same iCloud account, with iCloud Keychain on (Settings › your name › iCloud › Passwords & Keychain).
2. Install the app and open it. It notices your library in iCloud and offers to import it.
3. Tap Import your documents. A small library arrives in seconds; a large one shows its progress and carries on if you leave the app.

The old iPhone can stay signed in. Both phones then keep each other up to date.

The documents have arrived but the key that opens them has not. The key is shared only through iCloud Keychain, so check it is on for this iPhone, and that the iPhone the documents came from has been unlocked and online since. It can take a few minutes. If it never clears, the other device may have iCloud Keychain off — turn it on there, and the key follows.

On the sync screen, tap Stop syncing on this iPhone. Face ID or your passcode is asked, because the app makes this iPhone a key of its own. From then on, what you add stays on this iPhone only, and nothing restarts backup for you — not a reinstall, not a new version. What this iPhone had already sent to iCloud stays there until you delete it.

Stop backup first, on every iPhone that uses it. Then in iOS, openSettings › your name › iCloud › Manage Account Storage, findDocuments, and delete its data. That removes the encrypted copy from your iCloud; the documents on each phone are untouched.

A first import fetches documents in batches and shows an honest count as they land, so a spinner before the count is normal — the app is asking iCloud what there is. iCloud also throttles transfers in the background; keep the app open for a large first import, on Wi-Fi if you can. If a document is listed but will not open, the key has not arrived yet — see the iCloud Keychain question above.

In the app, open Settings › Backup › Download all documents. You get one zip file containing every document in the format it arrived in — the original PDF or images, never a re-photographed copy — and the share sheet to send it wherever you like: Files, AirDrop, Mail. The same button is on the screen that appears if a subscription lapses, so the way out is never behind the payment.

From a document’s screen, tap Share to send the original, or choose only the pages you need. In the library, select several documents and share them as one zip.

No. An export is for taking your documents somewhere else, so it is the plain originals. Treat the zip as you would the paper: keep it somewhere you trust, and delete the copy when you are done with it. Inside the app, everything stays encrypted.

Only three things, and each one you can see: the encrypted backup to your own iCloud, if backup is on; the optional reader, which the app fetches from a fixed address when you press its Download button; and whatever you share or export yourself. There is no server of ours, no account, no analytics and no trackers. The full list, and what each request carries, is in the privacy policy.

Your documents are encrypted with a key kept in your iPhone’s Keychain, and Face ID, Touch ID or your passcode is what releases it. The same prompt reveals a masked number. If Face ID fails, the same sheet offers your passcode — you are never locked out of your own documents by a bad angle.

To keep the reminders you set in a calendar of its own, called Documents, and to find that calendar again. iOS has no permission for “only this app’s own calendar”, so it has to ask for more than the app uses. The app never reads or changes your other events, and a reminder never contains a card or ID number. Say no, and everything else works; you simply will not get reminders.

On an iPhone without Apple Intelligence, the app can download its own reading model — about 1.4 GB — to answer questions about a document on the device. It comes from two fixed addresses on Hugging Face, pinned to an exact version and checked byte for byte against a stored fingerprint; a file that does not match is thrown away. It downloads only when you press the button, never on its own, and once it is there nothing about your documents is ever sent anywhere to be read. Remove it fromSettings › On-device intelligence whenever you like.

Only if you leave it in. It is an ordinary detail on a payment card that you can clear at any time, fully masked wherever it is shown, and revealed only with Face ID or your passcode.

A screenshot goes into your photo library, outside the app’s encryption, and if a number was revealed at the time it is now in that image. The warning is there so you can delete the screenshot if you did not mean to keep it. Nothing else happens.

No. The key never leaves your devices, and there is nowhere of ours for a document to go. If we could read them we would have to say so here — and we have written the app so that we cannot.

iPhone and iPad, on iOS 17 or later. It is not available on the Mac. Asking a document a question needs either Apple Intelligence — iOS 26 on an iPhone that supports it — or the app’s own downloaded reader, which runs on any supported iPhone with enough free space.

In the app, open Settings › About. The version and build are written under the name, and the same page lists the open source software the app is built on.

Documents are read in whatever language is printed on them, as well as iOS’s own text recognition reads it. The details it reads off cards and IDs are for credit and debit cards, passports, driving licences, Aadhaar, PAN and a number of US documents; everything else is stored and searchable, just not filled in for you.